Cleaning Q&A

To this page we have tried to open up questions which have been raised on several occasions.

I'm moving out, what am I supposed to clean up in my studio?

The studio is in your use until 11am on the day of your departure. Before checking out, you need to make sure your studio stays in the same condition as it was on the day you arrived. You are responsible for emptying and cleaning the refrigerator, oven and drawers, vacuuming floors, wiping surfaces, taking rubbish to a recycling point and washing dishes. Please do not leave your belongings in the studio at the end of the accommodation, we will charge you the costs of delivering the left behind items to the dumpster.

I don't have time to do a proper check-out cleaning, am I going to get a bill?

If the studio hasn't been cleaned when you move out, the studio will be defined as extra dirty and we will charge you for cleaning based on the time spent on extra cleaning counted per each starting hour. Cleaning the extra dirty studio is always counted separately.

If for some reason you do not have time to do proper final cleaning, final cleaning can be purchased as an additional service PLN 100 / starting hour. Please let us know of this in good time in advance so that we can come and check the condition of the studio and give a more detailed assessment of the final cleaning.

I have things I can't take to my new place, what do I do?

You can post a message in our internal Facebook group about selling/giving the goods or alternatively contact our host team who indicates a place for the goods. If the goods are large or/and unusable, you are responsible for delivering the goods to the dumpster or a wasteland or delivering them to a dumpster or a collection point located outside Noli Mokotow (applies to electronics, bulky items).

Common areas

I had friends visiting and we spent the evening in the common areas, however we didn't remember to clean up after ourselves.

Our principle is that we give our Guests facilities but we expect everyone to take care of their own tracks and keep the facilities as their own so that everyone enjoys the facilities and everyone would be comfortable there. If you have had visitors in our common areas, you are always responsible for cleaning after them as well. If not cleaned, the next users of the common areas will suffer from it. If the cleaner has to take extra steps to repair your or your visitors' traces in the common use areas, we will invoice you PLN 250 per starting hour that our cleaner will take to clean up the mess.

 

Additional prices for cleaning

Common areas:

Cleaning of common spaces, intentionally left mess PLN 250 per starting hour + possible outsourced work and exceptional cleaning products.

Studio check out cleaning:

  • Check out cleaning of the studio when the Guests have not completed it themselves, PLN 250 per starting hour + possible outsourced work and exceptional cleaning products. Please note that each Guest must carry out check-out cleaning in their studio latest on the day of departure, if this has not been completed, then our cleaner will have to reschedule the whole day.
  • However, if the Guest knows in advance that they do not have time to carry out check out cleaning as they should, they can agree with our staff whether the service can be purchased separately in advance (at least two weeks before check out), PLN 100 per starting hour + possible outsourced work and exceptional cleaning products.
  • If the departure cleaning is purchased separately, cleaning includes thorough cleaning of the studio (vacuuming, wiping surfaces and floors, cleaning of the bathroom and household appliances). As a note, however, the cleaner does not take away trash and/or furniture and objects from the studio, the Guest must take care of them themselves.
  • If Guests leave furniture or other objects in the studio, they will be charged PLN 250 per hour for disposal to waste pallet + transport fees. Furniture recycling fees are based on our partner's furniture specified price list.
  • Please note that for maintenance and repair we charge PLN 350 per starting hour + possible outsourced work and accessories.
  • Noli Studios’ furniture/textiles that have broken during ones stay will be invoiced to the Guest per realistic value (taking into account normal wear and tear).

Other studio cleanings:

  • Cleaning of extra dirty studio PLN 250 per starting hour + possible outsourced work and exceptional cleaning products. An extra dirty studio means that cleaning the studio is not possible during the time allotted to it and requires extra measures/more time than usual.
  • Only fully furnished studios with sheets included in the studio: changing sheets as an additional service PLN 75.
  • Note that if you missed the monthly cleaning, there will be no charge for requested sheet change. The extra change of sheets includes removing dirty sheets and making bed with clean sheets, as well as changing towels to clean ones.
  • Additional cleaning, ordered in advance: PLN 100. Replacing bed linen and towels is an additional cost of PLN 75.